Shirsh Kumar: Showcasing My Professional Portfolio and Expertise

Career Overview

Welcome to my website! I am Shirsh Kumar, a Project Management Professional (PMP®) with expertise in real estate, artificial intelligence, and information services. With over five years of experience, I have successfully led cross-functional teams, managed vendor contracts, and delivered commercial build-out projects for high-profile clients. My journey includes executing AI-driven social media campaigns for major brands like Marvel and Disney. This website serves as a hub to showcase my professional experience, highlight impactful projects, and share insights into my work. Whether you're here to explore my portfolio, collaborate on exciting opportunities, or learn more about my expertise in project management, I look forward to connecting with you!

Education

Senior Secondary School

Nazareth Academy, Gaya, Bihar
Location- Gaya, Bihar

Jun 2014 – Jul 2016

Completed Senior Secondary School with a Commerce background, driven by my interest in business studies, economics, and accountancy.

Bachelor of Business Administration (BBA)

Institute of Management Studies, Noida
Location- Noida, Delhi NCR

Aug 2016 — Sept 2019

Graduated with a Bachelor of Business Administration (BBA) with First Division marks, driven by my passion for business, management, and strategic decision-making.

Internships

Sales and Marketing Intern

Placio India
Location- Noida

Aug 2017 – Sept 2017

Managed the end-to-end conversion of rooms into paying guest properties, successfully handling eight properties. Established effective communication with customers, providing deep insights about the company to facilitate deal conversions.

Human Resources Intern

Lava International
Location- Noida

Mar 2018 – May 2018

Actively participated in the recruitment process for the Area Sales Manager role, including shortlisting potential candidates and providing them with relevant company information. Coordinated face-to-face interviews between candidates and company officials while tracking day-to-day recruitment activities.

Operations Intern

Xiamen Ever trade, China
Location- Xiamen, China

Aug 2018 – Sept 2018

Supervised the shoe manufacturing process for brands like HRX, Reebok, and Seven, ensuring quality control and adherence to company standards. Contributed to product design by providing ideas and modifications to enhance the final product.

Work Experience

Project Manager

Nandan Niketan, Family Business (Real Estate)
Location- Gaya, Bihar, India

Jan 2024 – Present

• Managed and executed custom build-outs for high-profile clients such as Indusind Bank, SBI Mutual fund, Jana Bank, Mahindra Finance etc, tailoring office spaces to meet unique specifications

• Led a 10-15 member team while coordinating with clients, architects and internal teams to align project designs with client objectives.

• Used Monday.com to streamline project management for custom build-

  out projects, covering over 25,000 sq. ft. of commercial space.

• Negotiated vendor and subcontractor contracts, achieving a 10%

  reduction in material costs and 15% in labor cost.

Senior Account Executive

Amplify.ai by Triller (Social media)
Location- Noida, Delhi NCR/Remote

Nov 2021 – Jan 2023

• Led successful paid social media campaigns for customers such as Marvel, Universal, Disney, Paramount etc, integrating organic content strategies, which drove upto 30% lift in brand engagement metrics.

• Led a team of 5 on 35 AI-driven chatbot projects, securing 40% repeat

  business and enhancing client retention.

• Directed cross-functional teams to deliver high-impact projects, enhancing collaboration and achieving business objectives.

• Established stakeholder management from inception, overseeing end-to-

  end project scope definition and securing sign-offs and approvals.

Client Services Analyst

IHS Markit (Information Services)
Location- Gurgaon, Delhi NCR/Remote

Dec 2019 – Oct 2021

• Managed vendor portfolios for Goldman Sachs, UBS, PwC, and

  BlackRock using the KY3P (Know Your 3rd Party) product to onboard and

  evaluate potential vendors.

• Assisted in training 100 users, boosting product adoption by 40% and

  reducing support queries by 30%.

• Utilized JIRA to raise and prioritize client queries, and Salesforce to

  manage and meet SLA requirements for efficient issue resolution.

Key Achievement- Cost Savings, Delivered projects with up to 25% overall cost savings by negotiating reductions of 8%-12% in material expenses and 10%-15% in labor costs, boosting profitability at Nandan Niketan.

Key Achievement- Exceptional Project Completion Rate, achieved a 90% on-time project completion rate over 2-year period positively impacting client satisfaction scores at Amplify.ai.

Key Achievement- Improved Stakeholder Satisfaction, successfully managed vendor portfolios for top clients, enhancing vendor evaluation efficiency, boosting product adoption by 40% and reducing support queries by 30% through targeted user training at IHS Markit.